Last updated: 9 November 2026
These terms apply when you use zionwake.com or buy from us. By placing an order you agree to them.
1. Who we are
ZION WAKE is a one-person shop run from Medan, Indonesia. Contact: [email protected]. The seller’s legal name is shown at checkout before you pay, and in your order emails.
2. Our products
- Every item is made to order, one at a time, after you buy it. That’s why making and shipping takes a few days.
- Our designs are fan-made tributes to reggae and roots music. They are not official merchandise and are not made, approved or endorsed by the artists, their families, labels or estates.
- Product pictures are mockups. Colours depend on your screen, and the printed item may look slightly different. Please check the size and colour on each product page before you order.
3. Prices and payment
- Prices are in US dollars. Checkout shows the full total, with shipping, before you pay. We don’t add sales tax.
- You can pay with PayPal, or with a debit or credit card through PayPal. Your order is confirmed when payment goes through.
- If a price on the site is clearly wrong, we may cancel the order and refund you in full.
4. Orders
- After you order you’ll get a confirmation email. We may cancel an order (and refund it in full) if an item can’t be made, the payment looks like fraud, or we can’t deliver to the address given.
- Because everything is made to order, changes are only possible before production starts. If you need to change the address or cancel, email [email protected] straight away with your order number. We’ll do our best, but once production has started we can’t cancel or change the order.
5. Shipping
- Shipping in the US is free. Costs for other countries, delivery times and import fees are on our Shipping page. We ship to the United States, Canada, Australia and New Zealand only.
- Delivery times are estimates, not guarantees: carriers can be late, especially around holidays.
- You get a tracking number by email when your order ships.
- Orders outside the US may owe customs fees or import taxes when they arrive. These are paid by the buyer.
6. The misprint promise (returns and refunds)
If your order arrives misprinted, damaged or wrong, tell us within 30 days of delivery and we’ll reprint it or refund it. Email [email protected] with your order number, what’s wrong and a photo; it speeds things up.
Because everything is made to order, one at a time, we can’t accept returns for a change of mind or the wrong size picked at checkout. If we can’t make or ship an order, we’ll tell you and refund what you paid for what we couldn’t supply. More: Returns and the misprint promise.
7. Using our site
- Don’t misuse the site: no hacking, scraping, spam or fake orders.
- The designs, text and photos on zionwake.com belong to us or to their owners. You may not copy them to sell.
8. Liability
- We sell our items as described on the product page. As far as the law allows, we’re not responsible for indirect losses, and our total responsibility for an order is limited to what you paid for it.
- Nothing here takes away rights you have by law as a consumer.
9. Privacy
How we use your information is explained in our Privacy Policy.
10. Changes
We may update these terms. The version on the site when you order is the one that applies to your order.
11. Law
These terms are governed by the laws of the Republic of Indonesia. If you buy as a consumer, you keep the protection of the consumer laws of the country where you live, and nothing in these terms takes that away. If you have a problem, please email us first; most things can be sorted out that way.
12. Contact
[email protected] (ZION WAKE, Medan, Indonesia)